Customizing Welcome Emails

Welcome Emails can be customized in a variety of ways and are a great way to thank your team for signing up.

To start customizing your welcome message go to Admin ⚙️ > Account > Customize > Welcome Messages > Customize Welcome Email.

Here, you will have two options. The first option allows you to have Welcome Emails sent as a General Message by our Support Team. Because this is a General Message, no points and no values are attached to the message. The only customizable aspect of this option is the content of the message.

The second option allows you to customize the Email Sender, Message Type (General Message or Thank You Message) and message content. If you choose to send your Welcome Email as a Thank You, you can select whether or not you'd like to also attach 5 points to the message.

Clicking the Send with (5) points attached checkbox will bring up a warning message stating the number of points that will be sent in total to everyone receiving a Welcome Email. You will have to ensure that the person you have selected as the Email Sender has enough points to send the message! Sending your Welcome Email as a Thank You message also means you will need to select at least one Value.

Once you've decided on which option you want and fill in the email's content, click Save/Preview Email.

We hope this helps! If you have any questions, please reach out to us at support@kudos.com and one of our friendly team members will be happy to assist you.