Sometimes mail servers will see messages from the Kudos application as spam.🙁 If this happens, your server will block or send the messages to the Spam/Junk mail folder. If mail from Kudos is being blocked, please ask your IT team or mail server administrator to unblock the following:
Email addresses: *@kudosnow.com
Email address: firstname.lastname@example.org
Mail Server IP Addresses:
If mail is going to your Spam/Junk folder in your email program, you should follow the instructions for your particular mail client (ie, Outlook, Thunderbird, Mac Mail, etc) on how to whitelist senders.
We hope this helps! If you have any questions, please reach out to us at email@example.com and one of our team members will be happy to assist you.