If you do not receive your KudosReward™ email confirmation for your e-gift card within 10 minutes, please let us know and we will be happy to resend your redemption email to you! 📬 Custom Rewards, such as company merchandise or local products, are managed by your Kudos Admin team. If you're having an issue with a Custom Reward redemption, please contact your manager or a member of your Kudos Admin team.
For KudosRewards™, email us at firstname.lastname@example.org or call 1.888.915.8367 (Monday through Friday, 9:00 am to 5:00 pm MST). Tell us the gift card name, the amount you redeemed, when you redeemed it (as exact as possible) and the email address it should have gone to. If you forget any of the details, you can always view your redemption history by going to Rewards > My Reward History.
For example: "I redeemed a $25 gift card for Amazon.com through Kudos today at 2:15pm and have not yet received my email confirmation. The email should have gone to email@example.com."
We hope this helps! If you have any questions, reach out to us at firstname.lastname@example.org and one of our friendly staff will be happy to assist you.