Points & Rewards

🌟 Hint: This report is now available on our new Analytics Dashboards! You can now find this information on the Redemptions Dashboard as part of the Admin Dashboard: Rewards and Redemptions.

The Points & Rewards tab allows you to quickly and easily view the amount of points your team has used by sending recognition to each other, as well as how many points have been redeemed for rewards.

To access the Points & Rewards Report go to Admin ⚙️ > Reports > Points & Rewards. You can customize the report to view data for an individual, department or group by typing in the Dashboard for field. You can also change the time period by clicking on the Select a Time Period drop-down menu. When you're ready, click Update Report.

From here you'll see pie graphs for:

• Point Usage: this graph shows how many points have been used sending recognition, how many Points to Give were unused in the time period, as well as the total number of points allocated on the system. This graph is filtered based on the Time Period selected, and includes information for both archived and active users. 

• Redeemed Points: this graph shows the amount of points that have been redeemed all-time. This graph is not impacted by the Time Period filter on this report. Total Redeemable Points (All-Time) will always reflect the all-time redeemable points and will not be impacted by the Time Period filter. This graph includes information for both archived and active users. 

Below the graphs, you can view all of the reward redemptions made during the selected time period.

We hope this helps! If you have any questions, please reach out to us at support@kudos.com and one of our friendly team members will be happy to assist you.