Ceridian Integration

With the Kudos® platform's integration with Ceridian, employees can be imported from Ceridian, and their HR information will be synced into Kudos®. This eliminates the need to do the manual, duplicate entry of employee information. 

In this article:

• Requirements 
• Integration Details 
• Setup Instructions 
• Managing the Integration 

Requirements 

An active account on both the Kudos® platform and Ceridian must be set up, and an Administrator in Kudos® must have the permissions to set up the integration. 

Integration Details 

This integration is a one-way sync of employee information, from Ceridian to Kudos®. This maintains all employee information entered in Ceridian as the system of record. Any changes made to this information will automatically be synced in Kudos®. All users in Ceridian will be synched and added to Kudos®. 

Users will be synced to the Kudos® platform based on their status in Ceridian:

• A user in Ceridian that is not in Kudos® will be added
• A user in Kudos® that is archived that matches a user in Ceridian will be set to active.

The very first time the sync is performed, the user email address is used to look for matches.  After this first sync, a unique external ID will be assigned in the database to each Kudos® user (I.e. ceridian-1234). This unique external ID is used for all future syncs.

The Kudos® platform syncs the following user information from Ceridian: 

• First Name 
• Last Name 
• Email Address 
• Employee Number  
• Country 
• Work Phone Number  
• Start Date 
• Location 
• Supervisor 
• Title 
• Department 

You will need to establish the level of privilege for each user by selecting User, Admin or Super Admin under their profile settings.  

Supervisor information is not available from Ceridian. Supervisor information is required to properly see the Manager Dashboard and would need to be set up through Bulk User Changes.

Setup Instructions 

An Administrator of Kudos® must log in and navigate to the Integrations settings under Gear Icon > Account > Integrations. Click Connect on the Ceridian integration tile.

Next, enter your company's Ceridian API Username and Password and click Connect to Ceridian. If you do not already have your organization's Ceridian API Username and Password, please reach out to Ceridian to request integration access.

Once the integration is successfully connected, you will see the following:

Clicking Edit will allow you to update the Admin user who receives the notification email after each sync. 

If you enable Automatic daily syncs, Ceridian will perform the synchronization of data at approximately midnight every day. Clicking Pull users from Ceridian will force a data sync. 

Managing the Integration 

All users that are successfully synced will be shown in your User Admin panel. Any users added to Kudos® will need to be invited. To learn more about inviting users or turning on automatic invitations, please reference this article: Inviting Users.

You will receive an email once the sync is complete. The email will provide a confirmation of:  

• New Users Added 
• Users Updated 
• Users Archived  
• Users Re-Activated   

We hope this helps! If you need more assistance, please reach out to us at support@kudos.com and one of our team members would be happy to help out.