Localized Reward Funds

If your organization uses Points & Kudos Rewards®, you can configure your Rewards Funds to suit your budget needs. If you'd like to enable multiple rewards based on Department or Location, please reach out to your Account Manager or support@kudos.com as a Kudos® representative will need to enable this feature for you. 

Only Super Admin users have the ability to add a new reward account. Super Admin & Admin users can add funds and access the settings for multiple reward accounts.  

Once enabled, a Super Admin Kudos® user will need to navigate to Admin Gear > Account Settings > Rewards. You will see your default reward fund, which will have your Organization Name as the Group name. To add a new reward fund, click Add Account, shown below: 

Now you will see the Add an Account page, where you will need to set up your new reward fund: 

First, you will need to select which Group you'd like to associate with the reward fund. This can be either department or location:

Once you've selected either department or location, you can use the Group option drop-down menu to pick the exact department or location you'd like to use the reward fund for. You can only select one department or location per reward fund.  It is important to ensure you have set up your Departments and Locations prior to creating additional reward funds. More information on setting up Departments and Locations can be found here.

Once you've selected the Group options, you can change the account currency:

Next, determine your Rewards Ratio. If you're not sure what number to use, we recommend starting with 10 as a Points Ratio, or that you reach out to your Kudos® CSM for more details on how to set up your points based on your budget. Be sure to set your Low Balance Reminder and add any notifiable users.  Once you've clicked Save, the account will be created:

If you created a United States Dollar reward account, it will be active immediately and you can fund the account right away. Canadian Dollar or British Pound reward funds will not be available immediately and will be set to a Pending status. You cannot fund the account until it is marked as Active. 

Please note that users in the specified reward group will be able to access the KudosRewards® catalogue as soon as the reward account is Active.

Once the account you created is Active, you can fund the account by clicking the ellipsis button under Actions > Add Funds:

Please reference this article for more information on funding your reward accounts: Funding your KudosRewards® Balance

We hope this helps! If you have any questions, please reach out to us at support@kudos.com and one of our friendly team members will be happy to assist you.