The Points Dashboard provides a clear view of how your organization is using points, including utilization of allocated points, system-generated points, and messages sent without points. This information is available for your entire company and is broken up by department or location to provide both valuable information and comparison. System Points are generated by the Kudos® platform and do not come from a User’s Points to Give allocation. System Points include Birthday or Anniversary gifts.
Three dashboards are available on the Points dashboard: Overview, By Department and By Location. Each Points dashboard includes the same widgets. The Points Overview dashboard will display information for your entire organization, while the Department Dashboard and Location Dashboard have a Dashboard Filter that allows you to select individual departments or locations.
The Points Dashboard consolidates information from several reports found in ⚙️ Admin > Reports to bring common data together so that it is easily accessible for you to review.
The dashboards update overnight, every night providing you with updated recognition behaviours daily. However, updating user information can take up to two nights to allow all systems to sync and re-sync relevant information across the platform.
To review these dashboards, navigate to Admin ⚙️ ️> Admin Dashboards > Points:
- Dashboard Glossary
- Exporting Dashboard Information
- Filtering using Widget Options
- Exporting Widget Information
Widgets included on the Points Dashboard:
Sent Points vs. Unused Points, Current Period & Over Time
These widgets compare Sent Points vs. Unused Points for the time period on the Dashboard Filters.
User Points Sent by Level of Recognition, Current Period & Over Time
These widgets show where users sent points, broken down by Appreciation Recognition, Performance Recognition, Awards and K+ Points. These widgets will display data for the time period on the Dashboard Filters.
System Points Sent, Current Period & System Points Sent Over Time
These widgets will show how many System Points were sent during the time period on the Dashboard Filters.
Messages Sent with No Points
This widget will show how many recognition messages were sent during the time period on the Dashboard Filters, broken down by Appreciation Recognition, Performance Recognition and Awards.
This widget displays as a pie chart on the Points Dashboard:
This widget displays as a bar graph on the By Department and By Location Dashboards:
Number of Recognitions Sent by Date
Hovering over a date with your mouse will display the number of recognition messages sent for that specific date. You can change the month by clicking the arrows beside the month name. This data will show you patterns of recognition within your organization, such as starting the month with lots of activity and trailing off or possibly sending the recognitions only in the last few days of the month. Ideally, users are sending recognitions as the appreciation and performance moments occur.
Please note that this widget is only available on the Points Overview dashboard.