This dashboard is only available to Kudos Rewards® accounts. If your organization uses Kudos Rewards+, please reach out to your CSM or our Support Team for further information.
The Reward Dashboard informs you of the most popular rewards in your organization and keeps you up to date on the status of your custom reward offerings – things like gift cards to local businesses, an extra day off or lunch with a member of your leadership team.
The dashboards update overnight, every night providing you with updated information daily. However, updating user information can take up to two nights to allow all systems to sync and re-sync relevant information across the platform.
- Dashboard Glossary
- Exporting Dashboard Information
- Filtering using Widget Options
- Exporting Widget Information
Rewards Overview Dashboard
This dashboard provides a snapshot of any outstanding Custom Reward redemptions and any Custom Rewards currently out-of-stock. This article will guide you through processing outstanding Custom Reward redemptions, and this article will guide you through adding inventory to out-of-stock rewards.
The Rewards Overview Dashboard also provides comparisons to show redemptions for Kudos Rewards® vs. Custom Rewards, broken down by Points and Number of Redemptions, so that you can easily see where your users are redeeming their points:
Kudos Rewards® Dashboard
This dashboard shows a convenient overview of all of your Kudos Rewards® accounts, including their balance, reminders, points ratio, and currency. This information is also available under Admin ⚙️ > Account Settings > Rewards.
The default account represents your main Kudos Rewards® account. If you have multiple accounts, the account name will be listed based on department, location, or country name. An example of a table with multiple Kudos Rewards® accounts is shown in the image below.
Next, you will see two graphs showing the Top 10 Kudos Rewards® redemptions, one by points, and the other by the number of redemptions.
Custom Rewards Dashboard
The Custom Rewards Dashboard includes the following widgets:
Top 10 Most Popular Custom Rewards shows which Custom Rewards your users redeemed most frequently in the time period selected, broken down by points redeemed.
Out-of-Stock Rewards provides insight into which rewards you need to add inventory to. Please see this article for updating Custom Reward availability.
Pending Redemptions are displayed in a table. This widget will only display outstanding pending redemptions; please see this article for guidance on processing a Custom Reward redemption.
The Full Custom Reward Catalog widget displays all available details for each Custom Reward:
We hope this helps! If you have any questions, please reach out to us at firstname.lastname@example.org and one of our friendly team members will be happy to assist you.