As a Kudos® Administrator, you will have access to Admin Reports. These reports will allow you to review your organization's activity, messages, qualities, points and redemptions. Click each tab below to learn more about each report!
The first tab in your Reports section is the Dashboard. This report provides a visual overview of your organization’s engagement with tables and graphs. It also contains all the CSV reports for your organization. To view the Dashboard reports navigate to Admin ⚙️ 
> Reports > Dashboard.
First, filter the information by time period by clicking into the drop-down under "Select a Time Period" and selecting the desired time frame.
Click into the "Dashboard for" section to filter the reports to a specific user, team, department, location or group. By default, the Dashboard report shows for the entire organization, shown as your organization's name. Your options may be different depending on your user level privileges set by your internal Kudos® Administrator.
Next, click Update Report. Once you've updated the report to ensure your filters are applied, click to download the User Summary, Messages Sent, or Messages Received reports. Once the report has been processed, you will receive an email with a link to download the report.
- User Summary: Lists all the users within your defined filter and allows you to view overall points allocation and usage, how many recognition messages were sent and received by each user, if they received Birthday or Anniversary points and how many K+ they sent. Please note that this report will show the sum total of all points allocated, sent and received for the time frame selected; for example, if you have your time period set to "Last 3 Months" all points totals will be cumulative for the full period.
- Messages Sent: This report details all the messages sent based on the filters selected above. It will show the qualities associated with each message, if there were attachments, and if there were points associated with each message. Each message will display on a single row on the downloaded report.
- Messages Received: This report details all the messages received based on the filters selected above. It will show the qualities associated with each message, if there were attachments, and if there were points associated with each message. Each message will display on a single row on the downloaded report.
Gain an understanding of your team as a dynamic unit with the Organization KQ® and the Top Values list. The Top Values list presents the most frequently selected values attached to recognition messages sent by any given team during a specified time period. The pie charts display the percent usage of both blue points allocated to users, as well as green redeemed points earned by users.
The bar graphs display a breakdown of the number of points (Points Distribution) and the number of messages sent by recognition level (Messages Sent).
Similar to the Leaderboard Widget on the Home Feed Wall, you can observe which locations, departments, groups, and users are setting the bar for recognition with Leaderboards. Where applicable, click the eye icons to view the messages or comments under the leader boards for Most K+ and Most Comments. Under the Activity section, you can monitor activity and reward levels as well as the level of communication and recognition within your team along a timeline.
The collaboration between users is displayed with a visual web. Please note that this web will not appear if there are over one hundred users. This web is a great way to see which users are at the core of collaboration, and which users are on the outskirts. It can help you determine your collaboration leaders as well as users who need to be more included in the recognition platform. You can click on a user to highlight his or her connections, or drag them to a different spot for better viewing.
This report is now available on our new Analytics Dashboards! You can now find this information on the Activity Dashboard.
The Activity Report is a great way to see how many of your teammates are active on your Kudos® platform, participating in the program, and are being reached. This report can be found by going to Admin ⚙️ > Reports > Activity. There are five statistics that the report pulls, based on the selected timeframe:
- Total Users includes all the individuals who have been invited to your Kudos® platform.
- Activated Users shows the accumulation of all users who have created their accounts.
- Participating Users are users that have sent recognition, given K+ endorsements, or commented.
- Reached Users are individuals who have received a recognition message.
- Recognition Messages the total amount of recognition messages (private and public) that have been sent by your participating users.
This report can be downloaded as a CSV file by clicking the download icon below the graph.
If you are looking to run your program based on some of these statistics, we recommend analyzing the following percentages:
- Activated = Activated Users/Total Users * 100
- Participating = Participating Users/Activated Users * 100
- Reached = Reached Users/Total Users *100
This report is now available on our new Analytics Dashboards! You can now find this information on the Messages Dashboard.
The Messages Report is a great way to see how many messages your team has been sending, and what type of messages have been sent. This report can be found by going to Admin ⚙️ > Reports > Messages.
This report can be filtered by the timeframe that you wish to see and you can further analyze your team by the following dimensions: Department, Location, Group, Generation, or Level.
This report can be downloaded as a CSV file by clicking the download icon below the graph.
This report is now available on our new Analytics Dashboards! You can now find this information on the Values Dashboard.
The Qualities Report is useful to analyze the Qualities that have been sent to your team. From the qualities report, you can see the top quality that has been sent in your selected timeframe and the qualities that may require more encouragement or explanation to the team. You can also utilize this report to see if the programs you are running are driving or producing certain qualities, traits, or behaviours. This report can be found by going to Admin ⚙️ > Reports > Qualities.
This report can be filtered by the timeframe that you wish to see and you can further analyze your team by the following dimensions: Department, Location, Group, Generation, or Level.
This report can be downloaded as a CSV file by clicking the download icon below the graph.
This report is now available on our new Analytics Dashboards! You can now find this information on the Values Dashboard.
The Qualities Leaderboard Report shows your top senders and receivers for each quality, and the number of times they sent or received this quality in your selected timeframe. This report can be found by going to Admin ⚙️ > Reports > Qualities Leaderboard.
You can select the specific timeframe that you're looking to analyze by clicking the date range in the right-hand corner. You can pull the report for the whole organization, a group, team, department, level, location, or individual; to update this, simply click into the Dashboard For area and begin typing the department, group, location, level or individual user you want to see on the Dashboard. Be sure to click Update Report to see the changes reflected on the Dashboard!
This report is now available on our new Analytics Dashboards! You can now find this information on the Activity Dashboard, and you can find the information from the User Report filtered to Redemptions on the Redemption Dashboard.
The Users report is another way to view all of your users on your Kudos® platform. This report can be found by going to Admin ⚙️ > Reports > Users. In addition to some basic information, this report will also tell you the following for your selected timeframe:
- Participated - if the user has sent a recognition message.
- Status - if the user has is active, archived, or unactivated.
- Active - if the user has logged into their account.
- Archived - if the user has been removed from your Kudos® platform.
- Unactivated - if the user has not activated their account.
- Activated Date - when the user first created their account.
- Archived Date - when the user was removed from your Kudos® platform.
You can also filter the Users Report to show Redemption activity. Here it will show the redemption details during your selected timeframe, whether the reward was through the Kudos Reward® catalog or if it was a Custom Reward, the dollar value of the rewards and the points redeemed for the reward.
The user report also allows you to further analyze your team by the following dimensions: Department, Location, Group, Generation, or Level. This report can be downloaded as a CSV file by clicking the download icon below the graph.
The leaderboard reports will show you all of the top senders and receivers, broken down by Location, Department, Group, and People. You can select the specific timeframe that you're looking to analyze, and pull the report for the organization, a group, team, department, level, location, or individual.
This report can be found by going to Admin ⚙️ > Reports > Leaderboards.
The Leaderboard Report will also show you the messages that received the highest levels of engagement for your selected timeframe. The most engaging posts are the messages that have received the most K+ and comments. You can view which message these were by clicking the eye icon next to the message.
The information on the Points & Rewards report can now be found on the Points Dashboard, Rewards Dashboard and Redemptions Dashboard.
The Points & Rewards tab allows you to quickly and easily view the amount of points your team has used by sending recognition to each other, as well as how many points have been redeemed for rewards.
To access the Points & Rewards Report go to Admin ⚙️ > Reports > Points & Rewards. You can customize the report to view data for an individual, department or group by typing in the Dashboard for field. You can also change the time period by clicking on the Select a Time Period drop-down menu. When you're ready, click Update Report.
From here you'll see pie graphs for:
- Point Usage: this graph shows how many points have been used sending recognition, how many Points to Give were unused in the time period, as well as the total number of points allocated on the system. This graph is filtered based on the Time Period selected, and includes information for both archived and active users.
- Redeemed Points: this graph shows the amount of points that have been redeemed all-time. This graph is not impacted by the Time Period filter on this report. Total Redeemable Points (All-Time) will always reflect the all-time redeemable points and will not be impacted by the Time Period filter. This graph includes information for both archived and active users.
Below the graphs, you can view all of the reward redemptions made during the selected time period.
This report is now available on our new Analytics Dashboards! You can now find this information on the Redemptions Dashboard.
This report displays how many redeemable points each user currently has available. Redeemable points represent all the points that active users have received that are still available to redeem for a reward.
This report is only visible to organizations that have points turned on, and is extremely helpful for organizations with a rewards program, as it displays your current potential rewards cost.
You'll find this report by going to Admin ⚙️ > Reports > Redeemable Points. Here you will view a list of all active users and the number of redeemable points each of them has earned.
You can filter and sort this list, and view a running total per department and location, as well as an organizational total. At the top right of the page, you also have the option to download the data in a CSV file or print it.
This report is now available on our new Analytics Dashboards! You can now find this information on the Points Dashboard.
The Points by Year tab allows you to view any point information for any given year. This can be very useful to plan yearly rewards budgets and point allocations. To access the Points by Year tab go to Admin ⚙️ > Reports > Points by Year.
You can choose to view yearly reports for Allocated Points, Redeemed Points, Unredeemed Points, Sent Points, Sent Messages, Points Received and Unused Points by clicking on the drop-down menu under Show.
Once you decide what report you want to view, you can choose to customize the report by Time Period (Year), Department, Location and/or User. You can also choose to have the report show information for active users, archived users, or both. To update the report click Update Report.
You can print the report or download it to your computer as a CSV by clicking on the printer icon or the CSV icon in the top right corner.
We hope this helps! If you have any questions, please reach out to us at support@kudos.com and one of our friendly team members will be happy to assist you.
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