Users, Admins, and Super Admins

Users (U) cannot edit any account settings other than their individual profile settings. Users cannot see the Admin tab and therefore cannot edit anything within it. Users also cannot edit Widgets or Pages, but they can view the active ones.

Admins (A) can edit widgets, Pages, and have access to everything in the Admin tab except for the 'Subscription', 'Client Success Services' and 'API' tabs or any information therein. This means that they cannot see or edit the account name and credit card information, sign up for Success Services or set up certain integrations.

Super Admins (SA) have access to everything on the site. By default, the person who creates the Kudos account is the owner of the account and the sole Super Admin, but they can assign other individuals as Super Admins under the 'Users' tab.

Default Super Admin (DSA) will also receive general notifications on your account, including errors and user inquiries. To learn how to change the Default Super Admin click here.  

We hope this helps! If you have any questions, please post a comment below and one of our friendly team members will be happy to assist you.