This article will provide you with an overview of the Kudos® system and give you some tips to get the most out of your account. Kudos® is a platform you will use to recognize, appreciate, and get to know your teammates at work. In the form of a Thank You, Good Job, Impressive, or Exceptional, you can send a recognition message for everything from day-to-day moments that make you smile to monumental achievements and big results.
When you are ready to send a recognition message, you can choose from four escalating levels of recognition, from appreciation moments (Thank You) to performance-oriented moments (Good Job, Impressive, or Exceptional). If your organization uses points, it's important to remember that you can always send recognition messages, even if you have run out of points to give! More information about points can be found here: How Do Kudos® Points Work?
- Thank You (TY): This is an everyday appreciation moment. (5 pts)
- Good Job (GJ): This is an acknowledgment of an above-average behaviour or recognizing the completion of a milestone in a larger initiative. (10 pts)
- Impressive (IM): This acknowledges behaviour that made a visible difference and exceeded expectations or signals the end of a significant initiative that took extensive time and effort. (20 pts)
- Exceptional (EX): The recipient exceeded the expectations within their deliverables, responsibilities, or goals. Outstanding contributions or achievements can be celebrated through this level of recognition. (50 pts)
💭 Be sure to send a meaningful recognition message! Meaningful recognition is defined as messages that identify who is being recognized, articulates their actions thoroughly, and explains the personal and/or business impact of those efforts. When you take a few extra seconds to reflect and explain why you appreciate someone, it fosters deeper connections, provides context for increased transparency across departments, and creates a stronger, personal feeling of appreciation in the receiver.
You can also send a General Message (GM) by using the Give Bar, if General Messages have been enabled by your Administrator. A General Message can be used to send updates or generic messages to users, locations, groups, or departments. Please note that a General Message sent to the entire organization will only display the message on the Home Feed, and no other email notifications will be sent out. You will not need to associate any qualities with a General Message. If your organization uses points, a General Message is always sent with no points.
K+ is a great way to give extra support to a recognition message. It's an endorsement that you also think the receiver did something great!
To endorse a Recognition Message that you agree with, click K+.
Depending on how your Kudos® Admin has configured your site, endorsing a message may or may not send with points. If a K+ does have an associated point value at your organization, this will give points to each receiver of that message or Award. For example, if the K+ is worth 2 points and you endorse a message that went to 4 users, you will be sending 8 points. If your K+ has a point value, but you do not have enough Points to Give, your K+ will still send without points.
K+ endorsements cannot be revoked once they have been given.
You cannot K+ General Messages, Announcements, Events, messages that you sent or received or messages with over 50 recipients.
Your home wall will display all recognition and general messages sent publicly in your organization, as well as any posted Announcements, Events, Spaces or Albums. You will see messages showing New Signups, Anniversaries and Birthdays on the Home Wall. Private messages will not be shown on the Home Wall.
You can filter the Home Wall in order to only view one specific group within your organization and/or one type of message. When you filter the Wall, you will see all messages sent and received by members of the group, location or department you have filtered to. If you have a team, you can filter the wall to see your team's posts. These filters will reset each time you reload your Home Feed or Me Page wall in the Kudos® Platform.
To filter which group, location or department's messages you are looking at, click All Company and then select the filter you'd like to use:
To filter the Home Wall based on the type of message, click on All Posts on the Home Feed. You can then select which type of message you would like to filter by:
You will see Widgets along the right side of your Kudos® page. These are managed by your internal Kudos® Administrator. Some common widgets include:
- Trending Qualities
Your Me Page will show any recognition or general messages that were sent to or by you, whether they are private or public. Private messages can only be seen by you, on your Me Page. If others visit your profile page, they will not see your private messages. You will also see your own Birthday and Anniversary posts, and posts that you were mentioned or tagged in.
You can filter your Me Page by message type. To do this, click All Posts, then select the message type you would like to filter by:
Widgets you will see on your Me Page include:
- My Recognition: this widget shows a tally of all recognition messages you have received during your time on Kudos®
- My Points: This widget is only available if your organization uses points. You will see your points left to give, redeemable and all-time. Users that visit your profile page will never see your points information. More information on points can be found here: How Do Kudos® Points Work?
- My Trending Qualities
- My KQ: More information can be found in the Our Culture tab below.
- My Awards: This widget displays all badges received through public Kudos Award messages.
The People Directory is your organization's contact book on the Kudos® platform. Keep in mind that it will only display users who are added to your Kudos® platform. You can access the People Directory by clicking People on the main menu. You will then see the following information for each user: name, title, location, department, and email. You can filter the directory by Title, Location, Department, or Group, or search for someone by name.
Clicking on a user's name will load their Me Page, where you can view their recent recognition and any public profile details.
On this page, you will see your organization’s Values, their descriptions and the Qualities associated to each Value. Clicking any of the Qualities listed on your culture page will open the Kudos® platform wall feed filtered to the Value associated with the Quality you selected:
You will also see your organization’s KQ®. KQ® stands for Kudos® Qualities, but it’s commonly referred to as KQ®. Your KQ® is a visual representation of the qualities that you've received in recognition messages. The inner circle of your KQ® represents the Values you have lived, and the outer circle represents the Qualities you've demonstrated. Your KQ® widget can be found on your Me Page, shown below:
Your Organization KQ® can be viewed by clicking Our Culture on the main menu. Your Organization KQ® is a visual representation quality received by everyone in your organization over the past 3 months. As with your personal KQ®, the inner circle of your Organization KQ® represents the Values your organization has lived, and the outer circle represents the Qualities you've demonstrated.
You will only see the Rewards tab if your organization uses Points and Rewards. More information on redeeming rewards, and the different types of rewards, can be found here: How to Redeem Rewards
As a user of Kudos®, your Administrators may be sharing photos of company events, charitable initiatives or other activities that are taking place within your organization to Albums.
If an album has been published and shared, you will see a notification appear on the Home Feed. Simply click on the album to view the photos!
You can also view albums by clicking Albums on the navigation menu.
Spaces are managed by your internal Kudos® Administrators. Spaces are used for sharing and storing resources, culture or wellness initiatives, and any other communications. You may see specific Spaces and Pages depending on the settings applied by your Administrator. You can view Spaces and Pages on Kudos® Mobile.
To view the Pages within a Space, simply click on the Space you’d like to view:
Then click on the Page you’d like to view:
All the information you need to learn about your Kudos® Analytics Dashboards can be found here: Dashboards