This article will provide an overview of the Kudos® mobile app and tips to get the most out of your account. Kudos® is a platform you will use to recognize, appreciate, and get to know your teammates at work. In the form of a Thank You, Good Job, Impressive, or Exceptional, you can send a recognition message for everything from day-to-day moments that make you smile to monumental achievements and big results.
Your home wall will display all recognition and general messages sent publicly in your organization, as well as any posted Announcements, Events, Spaces or Albums. You will see messages showing New Signups, Anniversaries and Birthdays on the Home Wall. Private messages will not be shown on the Home Wall.
Filtering the Wall
You can filter the Home Wall to view one specific group within your organization and/or one type of message. When you filter the Wall, you will see all messages sent and received by members of the group, location or department you have selected.
To filter messages by group, location or department, tap the menu icon in the top-left of your mobile screen, and then select the filter you’d like to use:
To filter the Home Wall based on the type of message, tap on the Search Icon in the top-right corner of your app. Here you can either search for another user to view their Me Page, or you can select a level of recognition to filter the wall:
K+ is a great way to give extra support to a recognition message. It's an easy way to say that you also think the receiver did something great!
To endorse a recognition message, tap K+ under the message:
Depending on how your Kudos® Admin has configured your site, endorsing a message may or may send with points. If a K+ does have an associated point value at your organization, this will give points to each receiver of that message or Award. For example, if the K+ is worth 2 points and you endorse that went to 4 users, you will be sending 8 points. If your K+ has a point value, but you do not have enough Points to Give, your K+ will still be sent without points.
K+ endorsements cannot be revoked once they have been given.
You cannot K+ General Messages, Announcements, Events, messages that you sent or received or messages with over 50 recipients.
Your "Me" Page will show any recognition or general messages that were sent to or by you, whether they are private or public. Private messages can only be seen by you, on your Me Page. If others visit your Me Page, they will not see your private messages. You will also see your own Birthday and Anniversary posts, and posts that you were mentioned or tagged in.
Under your profile information, you will see three icons: Email, KQ and Rewards. Email can be used by other users who view your page to send you an email. Tapping this will open your default mobile email app, with the email populated. You are the only one who can see your rewards information:
You can filter your Me Page by message type. To do this, tap “Recognition” to filter by level of recognition, or “Awards” to view all badges if your organization uses Awards & Badges.
If you are viewing another user’s profile, you will see Email, Phone (if entered by your Admin team), KQ and a quick link to Give Recognition:
Kudos® offers four levels of recognition. These are escalating levels of recognition, from appreciation moments (Thank You) to performance-oriented moments (Good Job, Impressive, or Exceptional). If your organization uses points, it's important to remember that you can always send recognition messages, even if you have run out of points to give! More information about points can be found here: How Do Kudos® Points Work?
- Thank You (TY): This is an everyday appreciation moment. (5 pts)
- Good Job (GJ): This is an acknowledgment of an above-average behavior or recognizing the completion of a milestone in a larger initiative. (10 pts)
- Impressive (IM): This acknowledges behaviour that made a visible difference and exceeded expectations or signals the end of a significant initiative that took extensive time and effort. (20 pts)
- Exceptional (EX): The recipient exceeded the expectations within their deliverables, responsibilities, or goals. Outstanding contributions or achievements can be celebrated through this level of recognition. (50 pts)
💭 Be sure to send a meaningful recognition message! Meaningful recognition is defined as messages that identify who is being recognized, articulates their actions thoroughly, and explains the personal and/or business impact of those efforts. When you take a few extra seconds to reflect and explain why you appreciate someone, it fosters deeper connections, provides context for increased transparency across departments, and creates a stronger, personal feeling of appreciation in the receiver.
You can also send a General Message (GM) on the mobile app if your Admin has enabled General Messages for your account. A General Message can be used to send updates or generic messages to users, locations, groups, or departments. General Messages are posted on the wall. You will not need to associate any qualities with a General Message. If your organization uses points, a General Message is always sent with no points. Please note that a General Message sent to the entire organization will not trigger an email to be sent.
To view your notifications, tap on Notifications at the bottom of your Kudos® app:
You will see your new notifications in bold. You can tap “Clear” in the top right-hand corner to mark all notifications as read.
You can tap on a notification to go to the post and view or add comments:
In this section:
You will see the Rewards or Rewards+ tab if your organization uses Points and Rewards.
More information on redeeming rewards, and the different types of rewards, can be found in these articles:
The People Directory is your organization's contact book on the Kudos® platform. Keep in mind that it will only display users who are added to your Kudos® platform. You can access the People Directory by tapping More > People. Tapping on a user's name will load their Me Page, where you can view their recent recognition or send them recognition:
Culture & KQ®
By tapping Culture, you will see your organization’s Values, their descriptions and the Qualities associated with each Value:
By tapping Culture, you will see your organization’s KQ® and your personal KQ®. You can navigate between Culture, Organization KQ® and your personal KQ® by using the menu at the top:
KQ® stands for Kudos® Qualities, but it’s commonly referred to as KQ®.
Your KQ® is a visual representation of the qualities that you've received in recognition messages. The inner circle of your KQ® represents the Values you have lived, and the outer circle represents the Qualities you've demonstrated. You can use the arrows to read the more about the Values & Qualities associated with each section of your KQ®:
Your Organization KQ® is a visual representation of the qualities received by everyone in your organization over the past 3 months. As with your personal KQ®, the inner circle of your Organization KQ® represents the Values your organization has lived, and the outer circle represents the Qualities demonstrated. You can use the arrows to read more about the Values & Qualities associated with each section of your KQ®:
Albums & Spaces
Your Administrators may be sharing photos of company events, charitable initiatives or other activities that are taking place within your organization to Albums.
If an album has been published and shared, you will see a notification appear on the Home Feed. Simply tap on the album to view the photos:
You can also view albums by tapping More > Albums:
Spaces are managed by your internal Kudos® Administrators. Spaces are used for sharing and storing resources, culture or wellness initiatives, and any other communications. You may see specific Spaces and Pages depending on the settings applied by your Administrator.
To view the Pages within a Space, simply tap More > Spaces > then tap the Page you’d like to view:
If your Administrator has published a Page to the wall, you can tap directly on the notification on the Home Feed: