While you cannot delete messages from Kudos, you can hide them so that they no longer appear on the wall timeline.
Remove Messages, Announcements, or Events
While you cannot delete messages from Kudos, you can hide them so that they no longer appear on the wall timeline. You can do so on either the front or backend of the system.
If you (or anyone on your team) sees a message they view as inappropriate, click the "..." > Report to Admin on the bottom righthand side of the message. This will instantly remove the post from the wall, and the Default Super Admin will be notified of its removal.
To hide messages, announcements, or events from the backend of the system go to:
⚙️ > Manage Wall
Click on the tab for the message type you want to hide (Messages, Announcements, or Events). Then, populate the filters appropriately. If you don’t populate the 'Kudos To' or 'Kudos From' fields, the system will display information for all users.
Once you find the right message, click the Remove button next to it. This will post a message saying "Reported for Inappropriate/Confidential Info by" along with the name of the Administrator who removed it.
Restoring the Wall
You can restore a Message, Announcement, or Event at any time by going to the ⚙️ > Manage Wall. Any messages that have been reported to Admin will show up in red and can be put back to the wall by clicking the Restore button.
Note: Kudos points will not be deleted by hiding a Kudos message or a Kudos award.
We hope this helps! If you have any questions, please post a comment below and one of our friendly team members will be happy to assist you.