Recognition by Admin allows administrators to send recognition messages on behalf of another person. Messages sent through Recognition by Admin work the same as a regular recognition message — the only difference is that the message and any points attached to the message will come from the person entered in the From field.
You can access Recognition by Admin by going to Admin ⚙️ > Recognition by Admin.
By default, only Admins have access to give recognition through Recognition by Admin. A User can be granted Limited Admin Privileges that allow them to access Recognition by Admin. Instructions on setting up Limited Admin Privileges can be found here.
The Recognition by Admin interface looks much like the regular Give Recognition interface; the only difference being the extra field where you select the sender.
❗️Please be careful when recording these recognition messages as they are irreversible!
Sending Points through Recognition by Admin
If your organization uses points, it's important to be mindful of the Points to Give balance of the person you are sending recognition messages on behalf of. Their Points to Give balance will be shown by the points calculator under the From field. If you need to adjust the Sender's points allocation to accommodate the message, we encourage you to review Points Overrides.
Sending Awards through Recognition by Admin
If you are using Recognition by Admin to send an Award, the person selected in the From field must have the privilege enabled to send Kudos® Awards. Please note that if the user sending recognition through Recognition by Admin does not have permission to send Awards, the Award button will not be visible until the From field is filled with a user who does have Award permissions.
We hope this helps! If you have any questions, please reach out to us at firstname.lastname@example.org and one of our friendly team members will be happy to assist you.